Friday, October 30, 2009

Gender Discrimination


While its interesting to see many advertisements drawing controversy as racial or discriminatory, this one ad seems to have gotten away with almost murder. The Sculler's ad very clearly states "The taller the girl you're with, the greater the discount you get". Its an outright insult on the girl's biological personality.

So if a guy has a not-so-tall girl with him, its the girl's fault. This has got to be one of the most gender discriminatory ads against women and surprisingly, not even a women's rights or a women's lib organization did anything about it.

What will they think of next? Bigger discounts for bigger waist sizes? Or fairer discounts for fairer skin colour?

Tuesday, October 13, 2009 Customer Service


Placed an order on from India to deliver stuff worth $50 to a friend in the US returning to India soon. I read the terms and conditions carefully about shipping methods and rates and chose the Free Super Saver Delivery because I thought there was ample time.

I missed seeing the part where it mentioned that there is a time gap from
the order date to the shipping date. The shipping date is decided on the type
of delivery method chosen and my choice meant that shipping would commence only about a week later as the items would be sent as one single package when they were all available. This put me in a predicament because this delay of one week would cause the items to get returned as my friend would have returned to India.

I mailed amazon describing what I’d done and agreed to pay extra for faster shipping. I received a mail in about 4 hours that the shipping method would be changed to 2-day shipping at no extra cost to enable me to receive my items.

This kind of service just blew me away. I normally wouldn’t have expected
such a quick response for a $50 value. But this commitment and action has
obliged to for sure hereafter.

The items were packaged separately and delivered today even as I post this
blog. I sincerely thank for their fantastic customer service. Even
more so because they did it free of charge when I was willing to pay extra for
MY mistake. Two thumbs’ up from this loyal customer.

I just wish shipped to India. But with our archaic customs
rules, many packages may only get lost or confiscated and customers would take their ire out on instead of the government officials. Maybe amazon can include another validation and disclaimer for items shipped to India. But it just wouldn’t be the same.

Thank you amazon.